Legal

Privacy notice

Last updated 5 November 2026

This notice explains what personal data NetworkHuddle collects, why, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

NetworkHuddle (networkhuddle.com) is operated by Saint Michael Web Services Limited, the data controller for the personal data described here. Contact us about anything in this notice at hello@networkhuddle.com.

What we collect

  • Account details: your name, email address and a securely hashed password (we never store or see your actual password).
  • Profile details you choose to add: business name, role, region, industry, website, LinkedIn link, photo link, bio, what you offer and who you want to meet.
  • Activity: meetings you book or cancel, and 1-1 requests and replies, including any messages you write.
  • Technical data: a session cookie that keeps you signed in, and server logs (such as IP address and time of request) used to keep the service secure.

How we use it and our lawful basis

  • To provide the service (your account, bookings, 1-1s, membership): performance of our contract with you.
  • To show your profile in the member directory, on attendee lists and on a public profile page that search engines may index: performance of contract. You can hide your profile at any time in your profile settings.
  • To send service emails such as booking confirmations, cancellations, 1-1 requests and password resets: performance of contract. We do not send marketing emails without your consent.
  • To keep the service safe (rate limiting, preventing abuse, removing harmful profiles): our legitimate interests.
  • To meet legal obligations, for example keeping payment records once payments are taken.

Who we share it with

We do not sell your data. Other signed-in users can see your public profile and whether you are attending a meeting (unless your profile is hidden). We use trusted processors to run the service: our hosting provider (servers in the EU/UK) and an email delivery provider. Each processes data only on our instructions. If any processor transfers data outside the UK, we rely on UK adequacy regulations or the UK International Data Transfer Agreement/Addendum.

How long we keep it

We keep your account data while your account is open. When you delete your account, your profile, bookings and 1-1s are deleted straight away from the live database; backups are overwritten within 30 days. Sign-in sessions expire after 30 days and password reset links after one hour. Server logs are kept for no longer than 90 days.

Your rights

You have the right to:

  • access the personal data we hold about you;
  • have inaccurate data corrected (most of it you can edit yourself);
  • have your data erased: use Delete my account in Settings, or email us;
  • restrict or object to processing based on legitimate interests;
  • receive your data in a portable format.

Email hello@networkhuddle.com to use any of these rights. We will reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113, though we’d appreciate the chance to put things right first.

Cookies

We use one essential cookie only. See our cookie notice.

Changes

If we change this notice in a meaningful way we will update the date above and tell members by email.